Terms & Conditions

• A booking is only confirmed once full payment has been received.
• Full payment is required at the time of booking. There is no option for a deposit or payment on arrival.
• Once payment is successfully processed, you will receive a confirmation email with your booking details. This confirmation serves as proof of your reservation.

2. Payment

• Payment must be made in full via the secure payment system on our website.
• Your booking is not binding until the full amount has been received by us.

3. Cancellation PolicyCancellations must be made in writing by email to hej@glamsbjergcamping.dk or through our booking system.Refunds are calculated from the date we receive your cancellation notice:

• More than 8 days before arrival: Full refund of the total amount.
• Between 8 and 3 days before arrival: 50% refund of the total amount.
• Less than 3 days before arrival (3 days or fewer): No refund for the first night. The remaining nights will be refunded at 50%, only if we are able to rebook the pitch/cabin.
• No-show (failure to arrive without prior cancellation): No refund – the full amount will be charged.

4. Changes to the Booking

• Changes to dates, number of persons, length of stay or type of accommodation can be requested until 8 days before arrival.
• Changes made closer to the arrival date will only be accepted if we are able to accommodate the request (subject to availability).
• We reserve the right to charge a reasonable administration fee for changes.

5. Special Circumstances

• In cases of documented serious illness (with a doctor’s certificate) or other unforeseen personal emergencies (e.g. death in the immediate family), we will endeavour to be as flexible as possible. Please contact us as soon as possible.
• In the event of force majeure (e.g. the campsite must close due to extreme weather, natural disasters, pandemics or decisions by authorities), the full amount will be refunded or the booking may be rescheduled if possible.
• We strongly recommend that you purchase travel and cancellation insurance through your own insurance provider for extra protection.

6. Check-in and Check-out

• Check-in: From 14:00 (2 PM) until 21:00 (9 PM) on the day of arrival.
• All arrivals are Self-service and arrival is allowed only after online booking and full payment.
• Please arrive quietly and do not disturb other guests by driving or setting up tents/awnings during quiet hours or in a way that violates the campsite rules.
• Check-out: By 12:00 (noon) on the day of departure.
• Late check-out is only possible upon prior request and subject to availability (an extra fee may apply).

7. Extra Services and On-site Payments

If you connect to electricity without having prepaid, add extra persons, or require other additional services, payment must be made before electricity is connected or the extra guest arrives.Payment for extra services can be made:

• In cash in the mailbox at the service building, or
• By bank transfer, or
• Via MobilePay.

In all cases, please clearly state the name of the original booker and what the payment is for (e.g. “electricity – [booking name]”).

• The booking is personal and cannot be transferred or sublet to others.
• Quiet hours: 23:00 – 07:00. Music, conversations and other sounds must be kept at a considerate level.
• Driving on the site must be at walking pace.
• Pitch allocation: We do not have fixed pitches. Placement is flexible, but you must position your caravan, awning, tent, car and other equipment in a normal and considerate way (e.g. caravan with awning and one car) so that there is still room for all guests and easy access on the site. You must always maintain the required safety distances (minimum 3 metres between units) for fire safety. When the campsite is fully booked, it may be necessary to place units closer together. We reserve the right to ask you to adjust your placement or move you to a comparable pitch if necessary for practical, safety or operational reasons.
• Pets: Dogs and other pets are welcome but must be kept on a leash and attended to at all times. You must clean up after your pet on the site and in the surrounding area. Pets must not be left alone if they may disturb neighbours (e.g. by barking).
• Keep your pitch tidy.
• Clean up after yourself in common areas (showers, toilets, kitchen). 
• Waste and recycling: Please sort your waste in the designated containers. Large items (old tents, furniture etc.) must be taken home with you.
• Children and playground: Children must be supervised by an adult at all times in the playground and common areas.
• Smoking: Allowed on your own pitch (with consideration for neighbours), but not inside shared buildings or close to them. Use ashtrays and do not litter.
• Electricity and safety: Only use approved outdoor CEE cables. Open fires (bonfires) are not permitted, but responsible barbecuing is allowed. Fireworks are prohibited.
• Electric cars: Charging electric cars via regular sockets on your pitch is not allowed for safety reasons. Public chargers are available nearby.
• Visitors: Overnight guests must be reported and pay the normal rate. Day visitors are welcome but must follow the rules and park outside.
• The person making the booking must be at least 18 years old.
• The caravan/tent must remain mobile and cannot be used as a permanent residence.

Failure to follow these rules may result in termination of the stay without refund.

• We are not liable for theft, loss or damage to personal belongings.
• Guests are fully responsible for any damage caused to the pitch, facilities or other guests’ property.
• We recommend adequate travel and liability insurance.

10. Force Majeure

• Email: hej@glamsbjergcamping.dk
• Glamsbjerg Camping, Klaregade 15, Gummerup, 5620 Glamsbjerg
• Phone: +45 22400998
• CVR: 42450634

Thank you for choosing Hjemstavnsgårdens Camping / Glamsbjerg Camping! We look forward to welcoming you to our peaceful campsite on beautiful West Funen.