Hjemstavnsgårdens Campingplads
Effective date: 10 April 2026
We at Hjemstavnsgårdens Campingplads / Glamsbjerg Camping take your privacy seriously. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, make a booking, stay at our campsite, sign up for our newsletter, or otherwise interact with us.
We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Danish Data Protection Act.
1. Data Controller
The data controller responsible for your personal data is:
Glamsbjerg Campingplads
Klaregade 14, 6520 Glamsbjerg
CVR-no.:42450634
Phone: (+45) 22 40 09 98
Email: hej@glamsbjergcamping.dk
If you have any questions about this Privacy Policy or our processing of your data, please contact us at the email address above.
2. What personal data do we collect?
We collect the following categories of personal data:
- Contact and booking information: Name, address, phone number, email address, booking dates, number of guests, and any special requests.
- Identification and legal requirements: For overnight stays we are required by Danish law to register certain information such as name, address, date of birth and nationality of guests.
- Payment and invoicing information: Processed securely via our payment provider – we do not store full card details ourselves.
- Newsletter data: Email address and consent status when you sign up for our newsletter.
- Technical data: IP address, browser type, device information and cookies when you visit our website.
- Other: Any information you voluntarily provide when contacting us or leaving feedback.
We only collect the data that is necessary for the purposes described below.
3. Purposes and legal basis for processing
| Purpose | Legal basis |
|---|---|
| Handling bookings and contracts | Performance of a contract (GDPR Art. 6(1)(b)) |
| Guest registration (legal obligation) | Legal obligation (GDPR Art. 6(1)(c)) |
| Invoicing, accounting and bookkeeping | Legal obligation (accounting legislation) |
| Customer service and communication | Legitimate interest (GDPR Art. 6(1)(f)) |
| Sending newsletters and marketing | Consent (GDPR Art. 6(1)(a)) |
| Website optimisation and statistics | Consent (cookies) or legitimate interest |
| Compliance with safety and fire regulations | Legal obligation |
4. How long do we keep your data?
We only keep your personal data for as long as necessary:
- Booking and guest data: Up to 2 years after your stay (due to legal guest registration requirements).
- Accounting and invoicing documents: 5 years (Danish bookkeeping rules).
- Newsletter consent and email data: Until you withdraw your consent.
- Technical/website data (cookies): As specified in our Cookie Policy.
After the retention period, we delete or anonymise your data.
5. Who do we share your data with?
We may share your personal data with the following recipients (all under strict data processing agreements where required):
- Mailchimp (Intuit Inc.) – for sending our newsletters. Your email address and consent status are transferred to Mailchimp in the USA. Mailchimp acts as our data processor and is certified under the EU-U.S. Data Privacy Framework.
- Billy (Billy ApS) – for bookkeeping, invoicing and accounting. We integrate with Billy to handle financial data such as invoices, payments and accounting entries. Billy acts as our data processor and processes the data only on our instructions.
- Providers for payment processing and basic calendar blocking (only limited data such as dates – no names or contact details are shared with external booking systems).
- Public authorities when required by law (e.g. guest registration).
- IT suppliers and hosting providers who process data on our behalf.
We do not sell your personal data to third parties. We plan to implement Google Analytics in the near future for website statistics. When activated, this will involve sharing technical data (such as anonymised IP addresses) with Google. We will ensure appropriate supplementary measures are in place to comply with GDPR requirements.
Data transfers outside the EU/EEA only occur with appropriate safeguards (e.g. EU-U.S. Data Privacy Framework or Standard Contractual Clauses).
6. Your rights
Under the GDPR you have the following rights:
- Right of access to the personal data we hold about you.
- Right to rectification of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”) – subject to legal obligations.
- Right to restriction of processing.
- Right to object to processing based on legitimate interest.
- Right to data portability.
- Right to withdraw consent at any time (especially important for newsletter subscriptions – you can unsubscribe via the link in every email).
To exercise any of these rights, please contact us at the email address above. We will respond within one month.
You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet): www.datatilsynet.dk
7. Cookies and similar technologies
Our website uses cookies. For detailed information about which cookies we use, how you can manage or withdraw consent, please see our Cookie Policy [link to your cookie policy].
When we add Google Analytics, you will be able to manage this via the cookie consent banner.
8. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Significant changes will be notified on the website or by email where appropriate.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
